Shipping and Returns at Miss Av

01 Order Processing Time

Every order from the Miss Av shop is packed with care. Most orders are processed and prepared for shipment within 1 to 3 business days of purchase. Orders placed on weekends or holidays are processed on the next business day. During busy seasons or sales, processing may take slightly longer, and we will let you know if there is any significant delay.

02 Shipping Methods and Rates

Once your order is processed, it is handed to our shipping carrier for delivery. Estimated delivery times and rates are shown at checkout before you complete your purchase.

03 Order Tracking

Once your order ships, you will receive a confirmation email with a tracking number so you can follow your package on its way to you. If you do not receive tracking information within a few days of ordering, please check your spam folder or contact us at missavlife@gmail.com.

04 International Shipping

We are happy to ship to many locations outside the United States where available at checkout. International orders may take longer to arrive and could be subject to customs fees, import duties, or taxes charged by your local government. These charges are the responsibility of the customer and are not included in our shipping rates.

05 Returns and Exchanges

We want you to love what you order. If something is not quite right, we accept returns and exchanges within 30 days of the delivery date, as long as the item meets the conditions below.

• The item is unused, unworn, and in its original condition
• The item is returned in its original packaging, where possible
• You have your order number or proof of purchase

06 How to Start a Return

• Email missavlife@gmail.com with your order number and the item you would like to return or exchange
• Our team will confirm your return within 24 hours and send you the return details
• Pack the item securely and send it back using the instructions we provide
• Once we receive and inspect your return, we will process your refund or exchange

07 Refunds

After your return is received and inspected, we will notify you by email that we have received your returned item. Approved refunds are issued to your original payment method, typically within 5 to 10 business days, depending on your bank or card provider. Original shipping charges are non refundable unless the return is due to our error.

08 Damaged, Defective, or Missing Items

09 Non Returnable Items

For hygiene and safety reasons, certain items cannot be returned once they have been used or opened. This may include earrings and other pierced jewelry, unless the item arrived damaged or defective. Sale or clearance items may also be marked as final sale, which will always be noted on the product page before you buy.

10 Contact Us

If you have any questions about shipping, returns, or an existing order, please reach out. Our team replies within 24 hours.